About Zero Car Rental

The typical car rental industry in this market relies on a very specific model. Standard practices often involve advertising a low headline rate before adding extra costs. Customers frequently encounter card deposits, tiered insurance upgrades and capped kilometres with penalty charges. Additional fees for airport pickups, card transactions and cancellations are also common.

We built our business specifically to avoid that structure. Comprehensive insurance is included from the start. We never take a bond or hold a deposit at any point. You receive unlimited kilometres to drive anywhere in the country. The quoted total includes GST and is final. There are no booking fees, card surcharges or airport fees. If you need to cancel with reasonable notice, you pay nothing. A side effect of this pricing approach is that we are currently one of the more affordable ways to rent a car in Auckland.

Our focus on a straightforward experience extends to how you receive your car. You do not have to find your way to a rental desk. A person from our team brings the car directly to you. We meet customers at Auckland International Airport, at the Auckland Domestic Terminal, or at our Westgate depot.

If you need roadside assistance or experience an emergency after hours, you call our dedicated phone line. You will speak directly to our own staff at any hour rather than an outsourced call centre.

We view our role as more than simply providing vehicles. Zero Car Rental is committed to operating as a responsible New Zealand business. We actively maintain our fleet to high standards to ensure passenger safety and improve fuel efficiency. We encourage safe driving practices to protect both our customers and local communities. By focusing on reliable vehicles and supporting safe travel, we aim to be a positive presence on New Zealand roads.